This page contains information on our general approach to claims for goods and services purchased with loans to financial companies. If you are looking for information in this area, but more specifically with regard to the potential impact of Covid-19 and how we might handle complaints, you can learn more about our information to consumers and financial companies can learn more here. The law gives the tenant the right to terminate the contract by notification to the merchant as long as the rights you have when you personally participate in a public auction depend on the purchase of new or used property. The consumer cannot decide on the other remedies if the remedy chosen is impossible or disproportionate to the other. Once the consumer has chosen to appeal, he must give the professional a reasonable period of time to make that remedy. Sometimes the process works the other way around – that is, the merchant makes an offer to the consumer and a contract is entered into when the consumer accepts the offer. If the goods are defective, unreserved, not as described above or if other rights are not respected, the distributor is retorted. This means that you have the right to apply for an appeal. The following sections explain the corrective measures available to you. Q. A consumer indicates a specific date for the delivery of the goods and the merchant does not deliver them on time; Does the consumer have the right to terminate the contract? A. Yes, I do. whether the consumer has indicated that delivery is essential within the agreed time frame or if this is reflected in the circumstances of the contract (for example.

B, the flowers ordered for a wedding) and that the contractor did not respect it, the consumer may consider this as a breach of contract and terminate the contract. Q. If a merchant sells sales products or seconds, does the consumer certainly not have the same rights against the trader as if new or perfect products had been purchased? A. The same rights apply, whether the products are sold or sold in seconds. However, the assessment of satisfactory quality levels takes into account considerations such as price, age and easily identifiable defects. If you rent goods, they are part of the dealer who hired them. You have responsibilities and rights; You are not responsible for the fair wear and tear of the goods in normal use, but you have a duty to take care of them properly. You also have the right to expect that rented property will be used safely. When the professional delivers the goods to a consumer, the goods remain in danger until they are delivered. It is therefore the operator`s responsibility to ensure that goods are not lost or damaged during transport and/or to purchase appropriate insurance.

Whatever remedy the consumer chooses or ends with, he or she can also claim damages for losses incurred. These losses may include the cost of property damage caused by goods, personal injury and compensation for the additional costs associated with the purchase of equivalent goods if they are more expensive elsewhere. The “Sale – Delivery of Goods: Your Consumer Rights” guide provides more information about your rights and the recourse to which you are entitled. A merchant rents you goods and you pay in installments. You have the option to buy the goods if you have complied with the contractual terms. The most common example of using leases is the purchase of a car.